Return Refund Policy
At Indian Vastraa, we strive to provide you with an exceptional experience while selecting and purchasing your favorite Indian ethnic outfits. While we aim to ensure complete customer satisfaction, we understand that there may be situations where a return is necessary due to circumstances beyond our control.
Please note the following regarding our return policy:
-
Zero Return Policy: Due to geographical and regulatory limitations, we have a zero return policy for most items.
-
Refund Eligibility: You will be eligible for a refund if:
- We have not delivered the correct product.
- There has been a delay in shipment that was not communicated to you.
-
Non-Returnable Items:
- Sale/Offer Products: These cannot be returned.
- Full Stitched and Custom Products: Items that are sized or custom-made are not eligible for return.
Geographical Limitations: Returning a product from your location to us can be prohibitively expensive, making it impractical for us to accept returns.
Regulatory Limitations: Custom regulations in certain countries, including India, complicate the return process, making it challenging to facilitate returns.
We appreciate your understanding and cooperation. If you have any questions or need assistance, please feel free to contact us.