FAQ

Yes, we ship worldwide including USA, UK, Canada, Australia & Europe via trusted courier partners like FedEx / UPS / DHL.

Rush orders are prioritized for faster processing and dispatch. Additional charges may apply.

International orders may be subject to customs duties or taxes imposed by your local government. These charges are the buyer’s responsibility.

Cancellations are accepted within 24 hours of placing the order.

A 10% transaction and processing fee will be issued as a store credit (credit note), which can be used on your next order.

Once we receive your order, our tailoring team will share a detailed measurement guide video and assist you step by step to ensure the perfect fit.

You can easily share your measurements via chat or email after watching the guide.

Standard Shipping:

2–3 weeks for stitching and delivery, calculated after your measurements are finalized.

Express Shipping:

3–7 business days for stitching and delivery, calculated after your measurements are finalized.

Rush Order:

Rush orders include priority stitching along with express delivery, ensuring the fastest possible dispatch once measurements are confirmed.

We use real product images. Minor variations in embroidery or color may occur due to lighting and handcrafted detailing, which makes each piece unique.

Unstitched means the outfit is provided as fabric only and is not stitched or tailored. You can have it stitched later by your local tailor according to your preferred fit and style.

Made-to-measure means your outfit is stitched as per your provided measurements for a perfect fit.

Predefined means the design, cut, or style is already fixed by the designer and cannot be altered. This usually applies to details like neckline shape, embroidery placement, or overall pattern.

However, sizing or stitching may still be done according to the option selected (ready size or made-to-measure), if mentioned in the product details.